CRM - Crew Resource Management

We offer CRM and Human Factors training for civil, business and military aviation operations, aviation authorities, healthcare and patient safety organisations, railways and offshore industries which improve safety through enhanced team collaboration and cooperation, incident reporting, root cause analysis, and risk management.

Our CRM training courses meet the regulatory requirements of EASA Air Ops. Our CRM trainers are proficient in the training techniques that are key to effective CRM training. Our courses are flexible and designed to meet the needs of the client organisation, including course materials and case studies relevant to the nature of the client's flight operations. Contact us for more details

Crew Resource Management Syllabus

A typical CRM syllabus may include some or all of the following, with the emphasis on the specific requirements of the organization.

  • Crew resource management principles
  • Information processing
  • Perception
  • Attention
  • Vigilance and monitoring
  • Human error
  • Workload
  • Situational Awareness
  • Decision Making
  • Stress in Aviation
  • Sleep and fatigue
  • Personality and cultural differences
  • Communication
  • Automation human factors
  • Team working and leadership
  • Threat and error management
  • Monitoring
  • Startle and surprise
  • Resilience development
  • Culture
  • course curriculum might be adjusted as required by contracting organization
  • required good knowledge of English