Executive VIP Cabin Attendant Course

Executive VIP Cabin Attendant Course is designed for those who have some Cabin Crew experience and want to expand their qualifications and skills. Working on board a BusinessJet involves providing a very high standard of service. During the three-day course, you will learn about how to provide that VIP service and some of the specifics and secrets of working with the most demanding VIP clients, diplomatic protocol rules, and civil aviation safety procedure. We will tell you about the current job market and prepare you for the recruitment process. In addition, you will receive a certified first aid course. Contact us for more details

Training curriculum:

DAY 1 - Introduction and Safety

  • introduction to corporate / business aviation
  • types and configuration of business jets
  • duties before, during and after flight
  • required skills and personal preference
  • presentation of few companies, working conditions, career development
  • working environment on board the aircraft
  • introduction to Standard Operating Procedures
  • elements of crew cooperation and CRM
  • familiarization to safety procedures in Civil Aviation
  • emergency procedures
  • certified first aid training (use of AED)

DAY 2 - Catering Menu

  • business aviation catering guidelines
  • in-flight food safety and hygiene - passengers' wellbeing and safety
  • food transportation and storage
  • catering companies offers
  • catering in 'difficult' destinations
  • special food requirements: halal, kosher
  • catering for short and long flights
  • low budget menu ideas

DAY 3 - The VIP Service

  • diplomatic protocol
  • cabin attendant: philosophy, attitude, appearance, confidence
  • service excellence and soft skills
  • exceptional in-flight service
  • personalised service
  • client profile: business passengers' demanding tastes and requirements
  • the art of table setting
  • garnishing plates / serving food attractively (lunch break)
  • in-flight silver service and attention to detail
  • introduction to champagne, wines and spirits
  • wine serving and presentation
  • top shelf liquor
  • course curriculum might be adjusted as required by contracting organization
  • required very good knowledge of English